Frequently Asked Questions
Q. What if I do not require the floor?
We can supply the buildings without a floor (except Budget range) and a reduction in in the price will be made Please ask our sales team for details.
There are certain requirements that should to be met for a building supplied without a floor, such as base size and securing. Some advantages of having the floor.
Keeps the building elevated away from the cold and damp
Q. What if I do not require the Treatment?
We currently only offer treatment in the Light Brown colour.
Some advantages of having the treatment. Protects the complete building before it’s even left the factory
As a keen DIY’er you may want to install the building yourself
Some advantages of having us install your building.
“Don’t put off until tomorrow what we can do today”
Q. I am not near your factory / show site, so how can I see your products?
All products can be viewed on the website, or please request a brochure
Q. Does the brochure have a price list?
The brochure contains a full price list inclusive of VAT at the current rate.
Q. Do your prices include delivery?
Postcode areas starting in BN,CR,CT,DA,KT,ME,RH,SE,SW,SM,TN,TW are free delivery areas there is a small delivery charge made for other postcode, see listed areas
Q. Can I collect my building?
Should you wish to collect, click on our contact page for the Factory address
Q. Do you deliver outside of your area?
On certain occasions we are able to deliver outside of our normal delivery areas, please contact us with your requirements; we will then if possible supply you with a quotation.
Q. What Vehicle do you use for delivery?
We have our own fleet of purpose built flat bed transit vans; that offer us great deal of flexibility in reaching most of our customers.
Q. How long after I place an order can I expect delivery?
This is dependent on a small number of factors, your chosen product, delivery area seasonal variations and our production schedule. We aim to complete the deliveries within 20 working days, however, we give you a delivery date at the time of placing your order.
Please note that All of our products are made to order
We will always try to fit in deliveries to meet customer requirements, so if you have a specific deadline please talk to one of our Sales Advisors on 01634 200694.
Q. Do I have to be present when you deliver?
Not necessarily, if you are happy for us to leave the building at your premises.
Q. Can I have my building Installed?
Yes, our own workforce carries out installations. All that we require is clear access to the site and a completed flat level base in place as advised (unless we are also supplying the base)
Q. How long will it take to install my building?
On average the buildings are completed with 1- 2 hours as a guide.
Q. How much will it cost to have my building installed?
Each building is priced individually according to its size, style and complexity. You will find the installation prices listed on both the web site and in our brochure.
Q. How do I place an order?
We accept orders placed…
Via our web site, www.southernsheds.com
Over the telephone (01634 200694),
By email (firstname.lastname@example.org)
You can even walk in the door and we will be able to complete the order for you.
Q. When will my order be processed?
If you visit our factory / show site this will be done immediately, otherwise processing is completed by the next working day.
Q. Will a confirmation be issued?
A hard copy will be posted to you confirming your order details and delivery date. Online orders will also receive an automated email confirmation.
Q. How do I pay?
We accept all major credit cards, Solo, Electron & Maestro debit cards, Cheques made payable to Southern sheds Ltd, Cash & BACS (Computer Bank transfers).
*American Express, not available online.